Ten Year Unconditional Warranty

D F & K M James trading as Billabong Garden Furniture provides this warranty for all of our outdoor furniture purchased new, post 2004. This Warranty is subject to the Australian Competition and Consumer Act 2010. The benefits provided in this Warranty are in addition to other rights and remedies of a consumer under the Australian Consumer Law, and any other laws in relation to the products to which this Warranty relates. All furniture manufactured by Billabong Garden Furniture (post 2004) is unconditionally guaranteed for ten years from time of original purchase. This guarantee is regardless of change of ownership. This Warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear. This Warranty includes furniture used for commercial purposes.

Scarbourough Hotel outdoor area

Thirty years ago this was the biggest job we had ever done. In early November 2025 we finally received a call to replace them. To say they are exposed to the elements is an understatement.

Little Bay Golf Club picnic tables after 15 years

The above table has been exposed to the elements for 15 years at the time the photo was taken. It has had no maintenance and is still an asset to the golf club.

24-year-old Billabong picnic tables at Batemans Bay in great condition

Recently we had deliveries down the south coast as far as Lilli Pilli, near Batemans Bay. As we often do, my wife and I made a short break out of it and checked into a motel in Batemans Bay for a few nights. In our travels, I spotted some tables on a grassed area in front of a resort, located no more than eight meters from the saltwater in the bay with no cover. I took a closer look and realized they were ours, built before we changed the leg angle. After some research, I confirmed they are over 24 years old. Since then, the only changes we made are the leg angle and the addition of two braces. At some stage, they were painted, but the paint has failed. Paint traps water, promoting fungus and mold growth, which is not ideal. Check out Timber is the ultimate renewable and Forestry Australia.

Billabong Garden Furniture
ABN: 17 490 064 244
Phone 0438 664 916 david@billabongfurniture.com.au Facebook Google